Long are the days of customer service being a one-to-one phone call. To compete in this newly connected world, it requires taking the customer experience to a new level from any channel. Our private-label CCaaS solution is focused on making the most valuable and efficient interactions between customers, agents and companies in today’s digital world. Powered by QuandaGo, our CCaaS solution delivers a multi-channel Cloud CX platform with the added value of our Professional Services to service providers.
Omnichannel Customer Engagement
Our CCaaS solution provides all the tools you need to run a modern, omnichannel, AI-powered contact center. This includes support for voice, email, bots, video, mobile, messaging, and social media interactions.
You can empower your agents across any channel to personalize the customer experience. Even enable your customers to move across any channel, and between self-service and live support—transparently.