Drop Us A Line.
Contact Us Directly
Corporate Headquarters
2150 W 29th Ave
Suite 200
Denver, CO 80211
Sales Inquiries
Within US & Canada
+1-888-483-5429, option 1
Outside US & Canada
+1-303-731-2000, option 1
Technical Support
1st Level – NOC & critical issues
Submit all trouble tickets to support@teliax.com
+1-888-483-5429 – or –
+1-303-731-2000, option 3
For urgent after hours technical support, we encourage you to email your issue with the subject as ‘URGENT’ or contact us by phone. This includes exigent circumstances.
2nd Level
Heidi Guetlein
Director of Technical Operations
heidi.guetlein@teliax.com
Office/Cell: +1-720-708-1050
3rd Level
Melinda Ferguson
COO
melinda.ferguson@teliax.com
Office/Cell: +1-720-708-1858
Partner Support
Account management including any service changes, billing questions, number administration, etc
+1-888-483-5429 – or –
+1-303-731-2000, option 2
Finance
+1-888-483-5429 – or –
+1-303-731-2000, option 4
General Billing – billing@teliax.com
Invoices – receivables@teliax.com
Payments – payables@teliax.com
Disputes –
disputes@teliax.com
legal
Subpoena support is available for Certified Law Enforcement Agencies by contacting legal@teliax.com.
