KYT Form | Teliax

KYT

Know Your Traffic Form

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1. Compliance with FCC Regulations:

a. How do you ensure compliance with the FCC's rules on robocalling and automatically generated calls?

b. Can you provide details on your implementation of STIR/SHAKEN call authentication framework?

c. Can you provide details on your implementation of the DNO Do Not Originate call list

d. Can you provide details on your implementation of the DNC Do not Call systems where applicable for traffic that qualifies under the FCC and FTC rules

2. Call Monitoring and Management:

a. What systems do you have in place to identify and manage high-volume call traffic that could be indicative of robocalling activities?

b. How do you monitor the content of automatically generated calls to ensure they comply with legal requirements?

c. Are all of your calls terminated with human to human contact or are there pre-recorded or AI generated speech?

3. Consumer Protection Measures:

a. What measures do you take to protect consumers from unwanted robocalls and scam calls from your network?

b. How do consumers opt-out of receiving automatically generated calls through your service, and how is this opt-out process managed and monitored?

c. What policies and procedures do you have in place for data retention and destruction related to call records?

4. Partnerships and Third-Party Vetting:

a. How do you vet third-party clients or partners that use your network for making automatically generated calls?

b. Can you provide examples of due diligence performed on clients or partners related to robocalling?

5. Incident Response and Reporting:

a. What is your process for responding to complaints or notices from consumers or regulators regarding unwanted calls?

b. How do you report compliance and incident response activities related to robocalling to regulatory authorities?

6. Technology and Innovation:

a. What technologies do you employ to detect and prevent unauthorized robocalls?

b. Are you exploring or implementing any innovative solutions to further combat robocalling and ensure compliance with FCC requirements?

7. Training and Awareness:

a. How do you train your staff about the regulations and the importance of preventing illegal robocalls?

b. What initiatives do you have in place to raise awareness among your customers about avoiding and reporting unwanted robocalls?

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